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Corporate Clinical Business Development Manager – Salary: c. £ 45-55k. plus comm. Based Surrey

Ularge-logoK healthcare provider is recruiting for an inspirational, highly motivated Corporate Clinical Business Development Manager to join its new business team.  You will need a proven track record in winning new business within the health and wellbeing sector and working within a dynamic, corporate environment. The company’s corporate offerings include health assessments, occupational health, physiotherapy, primary care and emotional wellbeing. You will understand how these services link together and with other health benefits such as PMI as part of a total wellbeing programme and will be able to articulate to potential clients the correlation between improved employee wellbeing and improved corporate performance.

Key responsibilities:

Achieve and exceed new business targets – generate new revenue across the company’s range of corporate health and wellbeing services.

Proactively build new business pipelines – build a business network and develop intermediary relationships to generate new prospects. Work across the existing corporate client base to identify and develop opportunities to sell additional services.

Manage prospects and convert them to new business – proactively manage prospects, deliver high quality tailored proposals and presentations and lead win-win negotiations to secure new business. Work collaboratively across the board, drawing on expert and specialist support as required to coordinate market leading bid teams.

Proposition and Market Expertise – maintain an in depth knowledge of the company and those of it’s competitors. Keep up to date with trends in the corporate health and wellbeing and employee benefits market and use this to consult and advise customers and win business.

Other key requirements will include:

  • Consultative selling experience
  • Excellent communication and presentation skills – both verbally and written
  • Strong commercial awareness coupled with influencing and negotiation skills
  • Knowledge of the corporate health and wellbeing environment, industry and marketplace
  • Demonstrable presence and credibility

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Trainee Business Development Manager – IPMI – Salary c. £ 30k. – Based Sussex

large-logoGlobal health provider is actively seeking an ambitious, motivated and proactive individual to join their Business Development team as a Trainee Business Development Manager. This role involves assisting colleagues in securing and retaining IPMI business, as well as achieving agreed KPI’s a
nd assisting in meeting company targets.

Key responsibilities:

  • To work with senior colleagues to seek new clients and develop clientele by networking to find new customers and generate prospective clients
  • To achieve and exceed agreed KPI’s and to assist in meeting company budgets as appropriate
  • To assist the Sales Team in developing marketing strategies to ensure the profitability and long term viability of the business
  • To support the Business Development Managers/Sales Team and/or other staff as appropriate
  • To positively and professionally promote the company “brand” and “image” across all markets
  • To attend as appropriate all meetings, seminars and training events to develop new products, and necessary skills which may assist in developing new profitable business for the company
  • To meet training expectations
  • To produce quotations and respond to queries in a timely manner
  • Answering telephone in line with company protocols
  • Handle other administrative tasks as required

COMMUNICATION

  • To brief all pipeline business to senior colleagues as appropriate to ensure clear process and timelines are agreed and met
  • Clear and concise communication, both written and verbal (telephone) is essential
  • Strong telephone skillset to actively promote the Company and its products confidently and competently to a wide range of prospective clients

COMPLIANCE

  • To ensure that all FCA regulatory requirements are followed
  • To follow all contract, insurance laws and local (including country) regulatory requirements

CUSTOMER SERVICE & QUALITY

  • To maintain and enhance the client experience, ensuring the highest standards are achieved and the company’s public image is protected
  • To promote and support the company’s core values ensuring they are embedded and followed in a productive and professional manner

TECHNICAL SKILLS REQUIRED

  • Undergo intensive training programme to ensure in-depth knowledge of all company products, programmes and supporting services, including underwriting and policy parameters
  • To maintain a good understanding of the international healthcare markets including competitor products and services
  • To ensure that policy requirements are fulfilled, including the completion of all appropriate forms and documents
  • To explain features, advantages and disadvantages of various policies to promote sale of insurance plans to brokers and direct clients
  • To perform administrative tasks, including but not limited to the maintaining of records, files and handling of new business and policy renewals
  • Familiarity with company online presence, website content and features

OTHER SKILLS REQUIRED

  • CII Qualified or prepared to work towards this accreditation
  • Educated to at least A Level
  • At least 2-3 years’ PMI or iPMI experience
  • Ability to think strategically and logically with ability to convert to operational delivery
  • To demonstrate strong business acumen and financial awareness
  • Strong marketing knowledge and how to achieve competitive advantage
  • Innovative
  • Ability to communicate, both written and verbally, to a high standard
  • High level of numeracy and attention to detail
  • Prepare and conduct internal and external sales presentations
  • Ability to determine and act upon customer needs promptly and accurately in accordance with company policy
  • Maintain accurate and up to date records, reports and files as may be appropriate
  • Have a passion to take responsibility with a proactive attitude
  • Ability to remain calm under pressure

Allianz Global Assistance UK hosts a Learning at Work Week, engaging employees with wellbeing

During the week of 16-22 May this year, Allianz took part in the annual awareness campaign to support the personal and professional development of its employees.

A number of wellbeing-focused sessions were held, such as diet and nutritional advice, exercise classes, health checks and massages.

Allianz Global Assistance

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Staff also had the opportunity to take part in activities such as career planning and interview preparation, vehicle awareness and motoring skills. They also tried their hand at dress making and flower arranging, and receive coaching from the South Croydon Table Tennis Club.

Talks were given as part of the initiative from London 2012 gold medal-winning Paralympic athlete Natasha Baker, and the London Air Ambulance.

Serge Corel, chief executive officer at Allianz Global Assistance in the UK and Ireland, said: “We understand that a happy workforce is more motivated and engaged, and that’s what we want for our employees and customers. We aim to always support our employees with opportunities to learn and develop in both their personal and professional lives, and Learning at Work Week fits perfectly with that.”

Maureen Stapley, HR director at Allianz Global Assistance in the UK and Ireland, added: “As an [organisation] we have always been committed to creating an engaging and rewarding workplace, and the fantastic feedback that we have had this week shows that we are succeeding. Learning at Work Week is a great way for us to thank our employees and reward them for their dedication and hard work.”

Account Manager, UK and Ireland – Salary c. £ 40-50k base plus 50% potential comm. – Based West London

large logoLeading global assistance business is recruiting for an action-oriented Account Manager who will devote their time to renewals/account extensions across Market Segments (EMI, Corporate, Government).  You will be responsible for managing existing accounts as well as cross selling and up selling the range of products to these clients. New business winning will be an essential attribute to have in this role as you will be scoping the market for new clients, generating proposals and negotiating contracts as a fundamental part of this role.

Key responsibilities include:

  • To follow the standard renewal process to renew existing business within the designated set of clients with a goal of 100% being renewed on time.
  • Direct client management of a designated set of existing accounts, including managing the renewal, up selling and cross selling of company products and services into these clients.
  • Develop an account plan for each key client defining their market strategy, market share/competitors, growth opportunities, organizational chart, decision making process and key contacts.
  • Implement a client visit plan and maximise face-to-face Client sales time by arranging and facilitating support resources in an effective manner to drive client retention, renewal and account extension.
  • Provide value added client and industry-specific medical and security knowledge to clients within a consultative selling framework, and deliver client specific solutions.
  • Grow and manage a pipeline of opportunities in the CRM system. Report as requested on business development and new opportunities.
  • Continually evaluate progress within the designated client group, against pipeline, revenue and profit targets, client plans, and take action with Business Development Manager as required to amend discrepancies.
  • Monitor level of service quality in the provision of medical and security solutions to the designated client base. Provide continued operational liaison and review to ensure consistent service delivery through the development of Service Level Agreements where appropriate.
  • Ensure successful operational implementation of new clients. Ensure the renewal and maintenance of designated clients.
  • Provide education to designated clients on the programs specifics through face to face meetings, telephone calls or webex.
  • Local UK/Ireland travel as required for client meetings.

Key skills and experience:

  • Degree calibre
  • Proven experience in account management in the global assistance/PMI markets.
  • Excellent numeric, written and oral communication skills
  • Excellent time management skills with the ability to successfully manage numerous projects simultaneously
  • Computer literate (MS Word, Excel, PowerPoint and CRM applications)
  • Strong individual that can work autonomously and within a team to deliver results
  • Strong planning and organization skills

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Relationship Manager – Salary c. £40k. – Based London

Alarge logon exciting opportunity has arisen for someone to develop their career as a Relationship Manager within a new, expanding division of a large highly successful and established business. The successful candidate will be responsible for the overall management of the acquisition, account management and retention of clients through a variety of distribution channels. You will be able to provide excellent account and relationship management on a day to day basis of healthcare policies including the functions of new business administration, policy renewal, alterations and mid-term adjustments. The role requires an ability to manage relationships at all levels, coordinate with partners, hit set targets, attend trade shows as required and to support the Business Development team with their sales pitches and tender responses.

Key skills:

  • Ability to manage multiple, sometimes competing, projects and roles in a fast-paced, start-up operation
  • Focus on delivery of results through personal effectiveness, problem solving & decision making and coordination of resources
  • Ability to work under own guidance and initiative
  • Self-motivated team player with ability to successfully cooperate with a number of stakeholders including different business units within the company as well as third party providers

Education and Experience:

  • Degree/Diploma Obtained Program of Study
  • Language Skills and Qualifications educated to at least A-level standard.
  • Minimum 2-3 years’ experience in an account management role in either domestic or international PMI
  • Proven track record of successful achievements in developing PMI portfolios
  • Demonstrable experience of managing relationships with multiple stakeholders (both internal and external) ensuring positive “win/win” outcomes
  • Good communication, negotiation and presentation skills.

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Account Manager – Salary c. £40-50k. Based – Northern Home Counties (M25)

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Absence management business is recruiting for an Account Manager based in the Home Counties, North of the M25, London.  You will be responsible for retaining and growing an assigned portfolio of accounts covering absence management and occupational health services. Proactive account management is key with a focus on developing long term strategic partnerships.  The successful applicant will be expected to work closely with internal stakeholders to ensure client’s needs are represented and responded to in a timely manner.  Relationship building with both internal and external stakeholders is key and strong interpersonal skills are a must.

Key responsibilities:

  • To maintain and renew assigned portfolio
  • To grow account portfolio in line with agreed targets
  • Accurate maintenance of client records and compliance with company codes of conduct and policies
  • Performance Measures and Reporting

Key skills:

  • Relationship Management & Customer Focus – Great relationship builder and able to anticipate customer reactions quickly.
  • Drive for Results – self-motivated individual who is able to achieve set targets and strive to deliver beyond what is expected. They must be able to identify opportunities and move these through the sales cycle.
  • Professional knowledge and judgement
  • Excellent communication skills
  • Team Working – You must be able to demonstrate the ability to work with all internal stakeholders constructively to improve the effectiveness of the team.
  • Strong computer Skills –literate and competent in using MS Word, Excel and Powerpoint.

Key experience:

  • 3+ years account management experience
  • Experience of the corporate healthcare environment
  • High level of commercial and client focus
  • Excellent communication skills
  • Ability to work on own initiative
  • Excellent prioritisation and time management skills
  • Good IT skills
  • Excellent team worker, supporting colleagues and sharing best practice
  • Ability to deal with staff and managers at all levels

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Operations/Client Delivery Manager – Employee Benefits. Salary c. £ 65k – Based Scotland.

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Employee benefits provider is recruiting for a Client Delivery Manager to manage all aspects of business operations and client delivery in the most efficient and cost effective manner, ensuring an excellent customer service is provided.

Key responsibilities:

  • Provide day to day management for the support teams and external sales team
  • Ensure that effective procedures and processes are in place to manage the client in the most efficient way
  • Understand the pricing structure of each product and liaising with the insurers.
  • Ensure product knowledge is kept up to date by means of regular update meetings with the insurers and self-help regarding products, insurers and adhering to legislation.
  • Cascade information on products, insurers and legislation to the team the most effective way
  • Manage the teams continuous development by arranging training and development sessions
  • Update the client portfolios on an on-going basis
  • Assist with staff training and development by carrying out quarterly review meetings and providing feedback. Develop training plans as required
  • Act as team supervisor and carry out observation calls
  • Manage all aspects of business compliance within the FCA guidelines
  • Deal with client enquiries/problems that require escalation.
  • Investigate any client complaints and contribute to strategic planning for the business
  • Build and deliver effective business plans
  • Liaise and build on-going relationships with clients, insurers, suppliers and introducers
  • Carry out HR functions in the business with the support of 3rd party HR consultant
  • Manage suppliers and renew contracts ensuring that a quality service is received whilst negotiating the most cost effective deals
  • Carry out admin tasks associated with the role
  • Other ad hoc tasks as required

Key skills:

  • Communication both verbal and written
  • People management
  • Customer service
  • Client focus
  • Relationship building
  • Negotiating
  • Sales
  • Team work
  • Accuracy
  • PMI & Group Risk product and technical knowledge
  • All aspects of Microsoft Office

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