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Managing Director – Marketing and Sales – Healthcare/ Tech – Salary: £100k

Healthcare software company are looking to recruit an experienced Managing Director with strong commercial acumen and a track record in business management and marketing/communications to grow and take the organisation forward to the next level.

You will oversee all business operations, people and ventures and will be responsible for the overall success of the business. You will be a strategist and a leader able to steer the company to the most profitable direction whilst also implementing its visions, mission and long term goals. You will be results orientated and have a strong commercial acumen, ideally from a B2B sales background earlier so you can steer the organisation through their next phase of growth.

Role & Responsibilities:

  • Lead, motivate and inspire the staff, external businesses, healthcare organisations and communities to deliver key business objectives and mission objectives
  • Utilise strong stakeholder management skills to influence, support and provide information to policy makers and funders
  • Develop & execute the company’s business strategies to attain the goals of the board and shareholders
  • Provide strategic advice to the board and Chairpersons so that they will have an accurate view of the market and the company’s future
  • Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
  • Ensure company policies and legal guidelines are communicated all the way from the top down in the company
  • Communicate and maintain trust relationships with shareholders, business partners and authorities
  • Oversee the company’s financial performance
  • Act as the public speaker and public relations representative of the company in ways that strengthen its profile
  • Be fine-tuned in financial planning and strategy, marketing concepts, positioning, people management, territory management, sales planning, competitive analysis, understanding the customer, product development, client relationships and healthcare services

Experience required:

  • Proven experience as Managing Director, ideally within a £20M+ turnover business with a background in marketing, preferably within the healthcare industry
  • Substantial experience of delivering innovative and creative solutions to meet organisational objectives
  • Experience in management, brand management, public relations, marketing, campaign planning and implementation, digital marketing (web, social media, online), project management, public speaking or an equivalent combination of education is essential for this role.
  • Demonstrable experience in developing strategic business plans
  • Thorough knowledge of market changes and forces that influence the company
  • Commercial background with a track record of growing turnover and profitability
  • Familiarity with corporate law and management best practices
  • Excellent communication, interpersonal and leadership skills
  • Strong understanding of corporate finance and measures of performance

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Client Service Delivery Manager / Operations – Based Scotland – Salary c. £65k.

Pensions and benefits provider is recruiting a Client Service Delivery Manager to manage all aspects of their business operations and client delivery in the most efficient and cost effective manner, ensuring an excellent customer service is provided.

Key responsibilities:

  • Provide day to day management for the support teams and external sales team
  • Ensure that effective procedures and processes are in place to manage the client in the most efficient way
  • Understand the pricing structure of each product and liaising with the insurers
  • Ensure product knowledge is kept up to date by means of regular update meetings with the insurers and self-help regarding products, insurers and adhering to legislation
  • Cascade information on products, insurers and legislation to the team the most effective way
  • Manage the teams’ continuous development by arranging training and development sessions
  • Update the client portfolios on an on-going basis
  • Assist with staff training and development by carrying out quarterly review meetings and providing feedback
  • Develop training plans as required
  • Act as team supervisor and carry out observation calls
  • Manage all aspects of business compliance within the FCA guidelines
  • Ensure all activity within the business is carried in a TCF manner and that TCF is fully embedded into the culture
  • Deal with client enquiries/problems that require escalation
  • Investigate any client complaints and E&Os
  • Contribute to strategic planning for the business
  • Build and deliver effective business plans
  • Liaise and build on-going relationships with clients, insurers, suppliers and introducers
  • Carry out HR functions in the business with the support of 3rd party HR consultant
  • Manage suppliers and renew contracts ensuring that a quality service is received whilst negotiating the most cost effective deals
  • Carryout admin tasks associated with the role
  • Other ad hoc tasks as required

Key skills:

  • PMI & Group Risk product & technical knowledge
  • Communication both verbal and written
  • People management
  • Customer service
  • Client focus
  • Relationship building
  • Negotiating
  • Sales
  • Team work
  • Accuracy
  • All aspects of Microsoft Office

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