Business is ultimately about people. Which means business is also about emotions, both yours and those you interact with every day.
Successful people make a huge difference not just in their own lives but also in the lives of the people they care about, both professionally and personally.
1. They answer the unasked question.
Maybe she’s hesitant. Maybe he’s insecure, or shy. Whatever the reason, people often ask a different question than the one they really want you to answer. Pay attention… answer the underlying questions they really want answered.
Pay attention to that question, too, because that’s the one the other person might really need answered.
2. They refuse to wait.
You don’t have to wait to be discovered. You don’t have to wait for an okay. You don’t have to wait for someone else to help you.
You can try to do whatever you want to do right now. You may not succeed. But you don’t have to wait.
3. They appreciate the unappreciated.
Some jobs require more effort than skill. Bagging groceries, delivering packages, checking out customers — the tasks are relatively easy. The difference is in the effort.
Do more than say thanks to someone who does a thankless job. SMILE. Make eye contact. Exchange a kind word.
Read 5 more behaviours of incredibly successful people in the full article written by Jeff Haden – http://www.inc.com/jeff-haden/8-behaviors-of-phenomenally-successful-and-emotionally-intelligent-people.html