Job Vacancy

Business Operations Practice Lead – Int’l Medical Clinic – Based London. Salary c.£75k + Bonus

Business Operations Practice Lead – Int’l Medical Clinic – Based London. Salary c.£75k + Bonus

A fantastic opportunity has arisen as Business Operations Practice Director for an established and successful American company’s shift into the UK Market. Partnered with a prestigious UK University, this role is a great opportunity for the right candidate. The Business Operations Practice Manager role will be responsible for day-to-day operations of the London clinic, including staff supervision and compliance with all applicable laws and regulatory requirements of the business.

Main Duties & Responsibilities:

  • Reporting to the Administrative Director, working collaboratively with the Medical Director, physicians, and all other personnel throughout the London Clinic.
  • Ensure that clinical services are delivered in alignment with the business plan and budget
  • Ensure that patient experience results in a high level of patient satisfaction and CQC (and other appropriate) standards and requirements are met on an ongoing basis, including all necessary documentation and record-keeping
  • Develop statistical data on operations, including key performance indicators, and reports performance to the Administrative Director, Medical Director, and Executive Committee as directed.
  • Supervise the non-physician staff members, including formal and informal performance management and annual appraisal.

    Foster team-building and collaboration to promote a productive work environment that values the unique talents of others.Contribute to the development of the annual budget and business plan.

  • Ensure necessary supplies and consumables are ordered/maintained for the business.
  • Ensure responsible financial stewardship and resource utilisation.
  • Responsible for the agenda for the Executive Committee, in coordination with the Relationship Oversight Committee, and ensures that relevant decisions are taken in a timely manner.

Qualifications and Key Skills:

  • Five years’ experience as an oprational/general manager (or similar) in a high-end private medical facility, would be helpful.
  • Minimum Upper Second-Class Honours (2:1) degree in an appropriate field.
  • Must have excellent communication, organizational and human relation skills.
  • Requires excellent decision-making and judgment capabilities.
  • Must have broad based knowledge of accounting practices for budgetary  responsibilities.


  • Relevant post-graduate degree

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